> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getuntyped.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Outlook

> Connect your Outlook account to Untyped

## Connect Outlook to Untyped

<Steps>
  <Step title="Sign in with Microsoft">Click the "Sign in with Microsoft" button on the Untyped sign-in page at [app.getuntyped.ai](https://app.getuntyped.ai).</Step>

  <Step title="Select your account">
    Choose the Outlook/Microsoft account you want to connect.
    <Tip>This works with personal Outlook accounts, work accounts (Microsoft 365), and Hotmail accounts.</Tip>
  </Step>

  <Step title="Grant permissions">
    Untyped will request permission to: - Read your mail and folders - Access your mailbox settings - Send mail on your behalf (for drafts)
    <Note>These permissions are necessary for Untyped to analyze your communication patterns and generate draft responses.</Note>
  </Step>

  <Step title="Complete setup">After authorization, you'll be taken to your Untyped dashboard where the onboarding process will start.</Step>

  <Step title="Configure settings In Outlook">
    You must configure how Untyped organizes your emails.

    {' '}

    <Warning>**IMPORTANT:** You must configure your folder and category settings in OUTLOOK. Untyped **will not work** with Outlook unless you complete this step.</Warning>

    See our [Outlook Settings Guide](/troubleshooting/outlook-settings) for details on how to configure this correctly.
  </Step>
</Steps>

## Troubleshooting Outlook Connection

<AccordionGroup>
  <Accordion title="I see a notice that says 'Need admin approval'">
    Some organizations require IT approval before you can connect new apps.

    **If you are a user:** Ask your IT department to approve Untyped.

    **If you are an IT Admin:** Follow our [Microsoft 365 Admin Setup Guide](/troubleshooting/microsoft-365-admin-setup) to whitelist Untyped.
  </Accordion>

  <Accordion title="Untyped isn't organizing my emails">
    If you are connected but your emails aren't being labeled or moved, you likely skipped the configuration step. **Solution:** You must go to your dashboard settings and choose whether Untyped should
    use **Folders** or **Categories**. Without this, the AI cannot touch your emails. [View the Setup Guide](/troubleshooting/outlook-settings)
  </Accordion>
</AccordionGroup>