> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getuntyped.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Labels & Categorization

> Automatically organize your inbox with smart email labels

## Auto-Categorization

Untyped automatically categorizes your emails using smart labels, helping you stay organized without manual effort.

## How Labels Work

Your AI agent analyzes each email and assigns appropriate labels based on:

* Content and subject matter
* Sender and recipient
* Email thread history

<Note>Labels are applied automatically in your email client (Gmail or Outlook) so you can filter and search more easily.</Note>

Automatically categorize emails into mailbox labels based on their content. When enabled, Untyped analyzes incoming emails and assigns appropriate labels.

The label is always re-generated based on the last email received in a thread and can override existing labels.

### Default Label Categories

Each label can be individually enabled or disabled (except "Needs reply" which is always on):

* **Needs reply** (always enabled): Email requires a direct response from you
* **FYI**: Informational email for awareness, no action required
* **To do**: Email contains tasks or action items to complete
* **Notification**: System or service notification, automated message
* **Update**: Status update or progress report on existing matters
* **Awaiting reply**: Email is waiting for a response from someone else
* **Promotion**: Marketing or promotional content

<Note>"Needs reply" is always enabled and cannot be turned off - these emails will always get a draft suggestion.</Note>

<Tip>You can customize which labels to use in Settings. Custom label categories coming in Q1 2026.</Tip>

## Finding Labeled Emails

### In Gmail

Labels appear in your Gmail sidebar:

1. Click on any label to see all emails in that category
2. Use Gmail's search with `label:category-name`
3. Create filters based on Untyped's labels

### In Outlook

Categories appear as color-coded markers:

1. Filter by category in your inbox view
2. Use search with `category:name`
3. Group emails by category for easy organization

## Troubleshooting

<AccordionGroup>
  <Accordion title="Emails are being mislabeled">
    This is normal in the first few days. Manually correct the labels, and your agent will learn. You can also create specific rules for consistently mislabeled patterns.
  </Accordion>

  <Accordion title="Too many labels cluttering my inbox">Reduce the number of active labels in Settings. Focus on the categories that matter most to you.</Accordion>

  <Accordion title="Labels not syncing to my email client">Check your sync settings and ensure Untyped has permission to modify labels/categories in your email account.</Accordion>
</AccordionGroup>

## Next Steps

<Columns cols={2}>
  <Card title="Create Rules" icon="list-check" href="/features/rules">
    Control drafting & labeling behaviour based on sensitivity
  </Card>

  <Card title="Customize Your Prompt" icon="wand-magic-sparkles" href="/features/prompt-editor">
    Control how your agent writes drafts
  </Card>
</Columns>