> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getuntyped.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Base Sensitivity

> Control when Untyped drafts replies to your emails

## What is Base Sensitivity?

Base sensitivity controls how frequently Untyped drafts replies to incoming emails. Use the slider to set your threshold—lower values create more drafts, higher values create fewer.

<Note>Need more control? Use the [exclude prompt](/features/exclude-prompt) to describe specific email types that don't need replies in natural language.</Note>

***

## AI Sensitivity

Control when Untyped should draft a reply to incoming emails. This slider has 4 levels:

**Scale:**

* **Very often** (0): Draft replies for almost every email
* **Often** (1): Draft replies for most emails that seem to need a response
* **Sometimes** (2): Only draft for emails that clearly need a reply
* **Rarely** (3): Only draft for urgent or high-priority emails

<Tip>Start with "Often" and adjust based on how many drafts you're getting. If you're overwhelmed with drafts, move it to "Sometimes" or "Rarely".</Tip>

## Marketing Filter

Control what emails get filtered out so you don't see them. This slider has 4 levels:

**Scale:**

* **Just obvious sales outreach** (0): Only filter clear promotional emails
* **Cold emails, unknown senders** (1): Filter promotional content and cold outreach
* **Cold emails, unknown sender, newsletters** (2): Filter promotions, cold emails, and newsletters
* **Anything not directly useful for my work** (3): Aggressive filtering of any non-essential emails

<Warning>Be careful with level 3 - it might filter emails you actually want to see. Start with level 1 or 2 and increase gradually.</Warning>

## How to Adjust Settings

<Steps>
  <Step title="Navigate to Rules">Go to the Rules section in your Untyped dashboard at [app.getuntyped.ai](https://app.getuntyped.ai).</Step>

  <Step title="Adjust AI Sensitivity">Use the slider to control how often drafts are created. Move left for more drafts, right for fewer.</Step>

  <Step title="Set Marketing Filter">Use the slider to control what gets filtered. Move left for light filtering, right for aggressive filtering.</Step>

  <Step title="Configure Auto-Categorization">Toggle auto-categorization on/off and enable/disable specific labels as needed.</Step>
</Steps>

Your changes are saved automatically.

## Recommended Settings

### For High Email Volume

If you get 100+ emails per day:

* **AI Sensitivity**: Sometimes or Rarely
* **Marketing Filter**: Level 2 or 3
* **Auto-categorization**: Enabled

### For Moderate Email Volume

If you get 20-50 emails per day:

* **AI Sensitivity**: Often
* **Marketing Filter**: Level 1 or 2
* **Auto-categorization**: Enabled

### For Low Email Volume

If you get fewer than 20 emails per day:

* **AI Sensitivity**: Very often or Often
* **Marketing Filter**: Level 0 or 1
* **Auto-categorization**: Optional

## Troubleshooting

<AccordionGroup>
  <Accordion title="Too many drafts being created">Adjust the AI Sensitivity slider to the right (toward "Rarely"). Start with "Sometimes" and adjust from there.</Accordion>

  <Accordion title="Missing important emails">Your Marketing Filter might be set too high. Lower it to level 1 or 0, especially if you're missing newsletters or updates you want to see.</Accordion>

  <Accordion title="Wrong labels being applied">
    The AI learns from your email patterns. If labels are consistently wrong, try disabling auto-categorization temporarily and manually labeling emails for a few days.
  </Accordion>

  <Accordion title="Not enough drafts">Move the AI Sensitivity slider to the left (toward "Very often"). This will create more draft suggestions.</Accordion>
</AccordionGroup>

## Next Steps

<Columns cols={2}>
  <Card title="Exclude Prompt" icon="filter" href="/features/exclude-prompt">
    Describe which emails to skip in natural language
  </Card>

  <Card title="Customize Your Prompt" icon="wand-magic-sparkles" href="/features/prompt-editor">
    Control how your agent writes drafts
  </Card>
</Columns>