Skip to main content

​
Auto-Categorization

Untyped automatically categorizes your emails using smart labels, helping you stay organized without manual effort.

​
How Labels Work

Your AI agent analyzes each email and assigns appropriate labels based on:
  • Content and subject matter
  • Sender and recipient
  • Email thread history
Labels are applied automatically in your email client (Gmail or Outlook) so you can filter and search more easily.
Automatically categorize emails into mailbox labels based on their content. When enabled, Untyped analyzes incoming emails and assigns appropriate labels. The label is always re-generated based on the last email received in a thread and can override existing labels.

​
Default Label Categories

Each label can be individually enabled or disabled (except “Needs reply” which is always on):
  • Needs reply (always enabled): Email requires a direct response from you
  • FYI: Informational email for awareness, no action required
  • To do: Email contains tasks or action items to complete
  • Notification: System or service notification, automated message
  • Update: Status update or progress report on existing matters
  • Awaiting reply: Email is waiting for a response from someone else
  • Promotion: Marketing or promotional content
”Needs reply” is always enabled and cannot be turned off - these emails will always get a draft suggestion.
You can customize which labels to use in Settings. Custom label categories coming in Q1 2026.

​
Finding Labeled Emails

​
In Gmail

Labels appear in your Gmail sidebar:
  1. Click on any label to see all emails in that category
  2. Use Gmail’s search with label:category-name
  3. Create filters based on Untyped’s labels

​
In Outlook

Categories appear as color-coded markers:
  1. Filter by category in your inbox view
  2. Use search with category:name
  3. Group emails by category for easy organization

​
Troubleshooting

This is normal in the first few days. Manually correct the labels, and your agent will learn. You can also create specific rules for consistently mislabeled patterns.
Reduce the number of active labels in Settings. Focus on the categories that matter most to you.
Check your sync settings and ensure Untyped has permission to modify labels/categories in your email account.

​
Next Steps

Create Rules

Control drafting & labeling behaviour based on sensitivity

Customize Your Prompt

Control how your agent writes drafts