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What are Rules?

Rules let you control your AI agent’s behavior using two main settings: AI Sensitivity (when to draft replies) and Marketing Filter (what emails to filter out). These settings work alongside auto-categorization to give you full control over your inbox.

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AI Sensitivity

Control when Untyped should draft a reply to incoming emails. This slider has 4 levels: Scale:
  • Very often (0): Draft replies for almost every email
  • Often (1): Draft replies for most emails that seem to need a response
  • Sometimes (2): Only draft for emails that clearly need a reply
  • Rarely (3): Only draft for urgent or high-priority emails
Start with “Often” and adjust based on how many drafts you’re getting. If you’re overwhelmed with drafts, move it to “Sometimes” or “Rarely”.

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Marketing Filter

Control what emails get filtered out so you don’t see them. This slider has 4 levels: Scale:
  • Just obvious sales outreach (0): Only filter clear promotional emails
  • Cold emails, unknown senders (1): Filter promotional content and cold outreach
  • Cold emails, unknown sender, newsletters (2): Filter promotions, cold emails, and newsletters
  • Anything not directly useful for my work (3): Aggressive filtering of any non-essential emails
Be careful with level 3 - it might filter emails you actually want to see. Start with level 1 or 2 and increase gradually.

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How to Adjust Settings

1

Navigate to Rules

Go to the Rules section in your Untyped dashboard at app.getuntyped.ai.
2

Adjust AI Sensitivity

Use the slider to control how often drafts are created. Move left for more drafts, right for fewer.
3

Set Marketing Filter

Use the slider to control what gets filtered. Move left for light filtering, right for aggressive filtering.
4

Configure Auto-Categorization

Toggle auto-categorization on/off and enable/disable specific labels as needed.
Your changes are saved automatically.

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For High Email Volume

If you get 100+ emails per day:
  • AI Sensitivity: Sometimes or Rarely
  • Marketing Filter: Level 2 or 3
  • Auto-categorization: Enabled

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For Moderate Email Volume

If you get 20-50 emails per day:
  • AI Sensitivity: Often
  • Marketing Filter: Level 1 or 2
  • Auto-categorization: Enabled

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For Low Email Volume

If you get fewer than 20 emails per day:
  • AI Sensitivity: Very often or Often
  • Marketing Filter: Level 0 or 1
  • Auto-categorization: Optional

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Troubleshooting

Adjust the AI Sensitivity slider to the right (toward “Rarely”). Start with “Sometimes” and adjust from there.
Your Marketing Filter might be set too high. Lower it to level 1 or 0, especially if you’re missing newsletters or updates you want to see.
The AI learns from your email patterns. If labels are consistently wrong, try disabling auto-categorization temporarily and manually labeling emails for a few days.
Move the AI Sensitivity slider to the left (toward “Very often”). This will create more draft suggestions.

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Next Steps

Customize Your Prompt

Control how your agent writes drafts

View Your Labels

See how emails are automatically categorized