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What Are Diagnostics?

Diagnostics are anonymous activity logs that help us understand how Untyped performs in real-world usage. This data allows us to identify bugs, optimize performance, and improve your experience.
Sharing diagnostics is completely optional. Untyped works fully whether this feature is enabled or disabled.

What We Collect

When you enable diagnostic sharing, we collect: Performance Metrics Response times, loading speeds, and feature usage patterns help us identify bottlenecks and optimize the app. Error Logs Anonymous error reports and stack traces enable us to fix bugs faster and prevent crashes. Feature Usage Understanding which features are used most helps us prioritize development and improvements. Agent Performance Draft quality metrics, categorization accuracy, and interaction patterns help improve AI suggestions.

What We Don’t Collect

  • Email content or message bodies
  • Personal information or identifiable data
  • Contact names or email addresses
  • Anything that could identify you individually
All diagnostic data is anonymized before collection. We cannot trace it back to your account or identity.

Data Retention

Diagnostic data is automatically deleted after 30 days. We don’t build long-term profiles or keep historical records of your usage patterns.

How to Enable

  1. Go to your account settings
  2. Navigate to “Privacy & Security”
  3. Toggle “Share diagnostics with Untyped”
You can disable this feature at any time, and any previously collected data will be deleted within 30 days.

How It Helps

Your diagnostic data helps us: Fix Bugs Faster Error reports show us exactly where things break and how to fix them. Optimize Performance Performance metrics reveal slow operations we can speed up. Improve AI Accuracy Anonymous quality metrics help us refine draft generation and categorization. Prioritize Features Usage patterns show which features matter most to our users.

Privacy Commitment

Even with diagnostics enabled:
  • No email content is ever collected
  • Data is anonymized immediately
  • Nothing is shared with third parties
  • Everything is deleted after 30 days
  • You can opt out anytime
Enabling diagnostics helps us make Untyped better for everyone while keeping your data private.

Questions

Have questions about diagnostic data? Contact us at [email protected]